Effective Date: November 5, 2025
Last Updated: November 5, 2025

Welcome to the WRTP | BIG STEP website (the “Site”). These Terms & Conditions (“Terms”) govern your access to and use of https://wrtp.org/ and any associated services (collectively, the “Services”).

By using our Site, you acknowledge that you have read, understood, and agree to these Terms, including the incorporated Data Processing Agreement (Appendix A).

If you do not agree to these Terms, you must discontinue use immediately.

1. Contact Information

Email: info@wrtp.org
Phone: (414) 342-9787
Address:
WRTP | BIG STEP
3841 W Wisconsin Ave
Milwaukee, WI 53208

2. Eligibility

You must be at least 18 to use this Site or have the consent of a parent/guardian if under 18.

3. Permitted and Restricted Use

You may use this Site for:

  • Personal and informational purposes 
  • Exploring training, services, and workforce resources

You may not:

  • Copy, reproduce, sell, or redistribute Site content 
  • Interfere with Site security or functionality 
  • Use the Site to transmit harmful or unlawful material

4. Intellectual Property

All content (text, graphics, logos, images, PDFs, forms, videos, etc.) is owned by WRTP | BIG STEP or licensed to us.

No content may be used without prior written permission.

5. Program, Training & Job Placement Disclaimer

Participation in WRTP | BIG STEP programs or services:

  • Does not guarantee job placement, 
  • Does not create an employment relationship with WRTP | BIG STEP or its partners.

6. Accessibility & AudioEye Certification

WRTP | BIG STEP utilizes AudioEye to support compliance with accessibility standards, including WCAG 2.1 AA, Section 508, and ADA-related guidance.

The AudioEye toolbar provides tools to improve accessibility; however, we do not guarantee that:

  • The Site will be error-free, 
  • Every accessibility barrier will be eliminated.

If you experience accessibility issues: info@wrtp.org

7. External Links

The Site may contain links to third-party websites, platforms, or documents.

WRTP | BIG STEP is not responsible for:

  • Third-party content or accuracy, 
  • Privacy practices, 
  • Accessibility compliance. 

Use of third-party sites is at your own risk.

8. Privacy & Data Usage

Your use of the Site is governed by our Privacy Policy, available at: https://wrtp.org/privacy-policy

The Privacy Policy explains:

  • What information we collect 
  • How we use it, 
  • Your rights under U.S. law, CCPA/CPRA, and GDPR.

9. User Submissions

By submitting forms, resumes, inquiries, or applications, you grant WRTP | BIG STEP permission to:

  • Use the information to connect you to services, employers, or programs, 
  • Communicate with you in relation to your submission.

You agree that all information submitted is accurate.

10. Limitation of Liability

To the fullest extent permitted by law, WRTP | BIG STEP is not liable for any:

  • Direct, indirect, incidental, or consequential damages, 
  • Business or employment decisions, 
  • Use of — or inability to use — the Site.

11. Indemnification

You agree to indemnify and hold harmless WRTP | BIG STEP and its employees, affiliates, and partners from claims arising out of:

  • Misuse of the Site, 
  • Violation of these Terms, 
  • Infringement of third-party rights.

12. Governing Law

These Terms are governed by the laws of the State of Wisconsin, without regard to conflict-of-law provisions.

13. Changes to Terms

We may update these Terms at any time. Updated versions will be posted with a new “Last Updated” date.

Continued use of the Site constitutes acceptance of the revised Terms.

Appendix A — Data Processing Agreement (DPA)

This Data Processing Agreement (“DPA”) applies when WRTP | BIG STEP processes personal data collected from website users, applicants, event registrants, donors, program participants, or partners.

This DPA forms part of the Terms & Conditions.

A.1. Roles of the Parties

  • WRTP | BIG STEP acts as the Data Controller (determines the purpose and means of data use). 
  • Third-party service providers (e.g., CRM software, LMS platforms, HR applicant tracking systems, email platforms, AudioEye, website hosting) may act as Data Processors.

A.2. Categories of Data Processed

We may process:

  • Name/contact information 
  • Email, mailing address, phone number 
  • Employment history, resume submissions 
  • Application or registration information 
  • IP address, device ID, cookies, and analytics data 

We do not intentionally collect sensitive data unless required by law or grant reporting and explicitly consented to by the user.

A.3. Lawful Basis for Processing (GDPR Article 6)

Data is processed under:

  • Consent, when users opt in (newsletter, forms, etc.) 
  • Legitimate interest, for program administration and communication 
  • Contractual necessity, when users apply/register for services 

A.4. Data Processor Responsibilities

Processors acting on behalf of WRTP | BIG STEP must:

  • Implement reasonable security measures, 
  • Access data strictly under instruction from WRTP | BIG STEP, 
  • Not sell, share, or reuse data for their own purposes.

A.5. International Data Transfers

When data is transferred outside the U.S. or EEA, WRTP | BIG STEP uses:

  • Standard Contractual Clauses (SCCs), where required 
  • Data protection agreements with vendors 
  • Only reputable third-party service providers

A.6. Data Subject Rights

Users may request:

  • Access to personal data 
  • Correction, deletion, or restriction 
  • Withdrawal of consent 
  • Data portability (where applicable)

Requests should be sent to: info@wrtp.org

A.7. Data Retention

Personal data is retained only as long as necessary for:

  • Program administration 
  • Reporting requirements (grant-funded programs) 
  • Legal obligations

Retention periods are defined in internal policy.

A.8. Data Security

We implement appropriate administrative, technical, and physical measures to protect personal data, including encryption, role-based access control, and monitoring.

A.9. Data Breach Notification

If a breach of personal data occurs, WRTP | BIG STEP will:

  1. Investigate promptly 
  2. Notify affected individuals where required by law 
  3. Cooperate with authorities as appropriate

A.10. Sub-Processors

Common sub-processors may include:

  • Website hosting providers 
  • Email and CRM platforms 
  • Analytics/cookie providers 
  • AudioEye accessibility services

A list is available upon request.

A.11. Termination of Processing

Upon request or termination of the relationship, personal data will be:

  • Returned to the user 
  • Deleted 
  • Anonymized (if required for reporting and statistical use).

Acceptance of Terms

By using the Site, you confirm that you have read and agree to:

  1. These Terms & Conditions 
  2. The Privacy Policy 
  3. This Data Processing Agreement (Appendix A)